WARRANTY DISCLOSURE
FREE MONEY BACK GUARANTEE UP TO 2,500 EUROS
Secure your purchases, guarantee Trusted Shops!
Licensel offers you a safe and reliable online shopping experience. In addition to our 14-day right of withdrawal and 24-month European warranty on all our products, every order placed on our site is guaranteed up to €2,500.
We know how important it is for you to have the assurance that your purchase is protected, which is why we offer you the option of activating your warranty free of charge with a simple click once you have made your payment.
Through this guarantee, in case of non-delivery or nonrefund of a return, we guarantee you a refund of the purchase price.
In addition, you can insure your orders up to €2,500 completely free of charge for even more protection.
For us, your satisfaction comes first, and we want to provide you with an ideal online shopping experience, where security is guaranteed as in a physical store.
Choose Licensel for your online purchases and enjoy the peace of mind of buying with maximum security and reliability.
Our Certification
Our online store has been independently verified according to consumer law.
Licensel has received the "Trusted Shops" seal of approval. This seal is granted only to online stores that meet high-quality criteria based on European directives governing online commerce, such as supplier identification, privacy and data security, price transparency, customer service, right of withdrawal, buyer protection, and so on.
What is Trusted Shops?
Trusted Shops is the company that certifies e-commerce stores across Europe and guarantees consumers in their online purchases, including yours. Trusted Shops has certified more than 30,000 online stores worldwide and is considered the No. 1 trust mark in Europe.
This is the Seal of Warranty Official Trusted Shops
What does the money-back guarantee cover and what is its duration?
Trustedshops' money-back guarantee covers several eventualities that can occur during the online purchasing process. Here is a list of the most common coverages offered by the guarantee:
- Failure to deliver
- Return not refunded
- Fraudulent transaction
- Problems with the seller
The money back guarantee lasts for 30 days: If anything has gone wrong with your order, you must report any problems or discrepancies within this time period.
How is the Money Back Guarantee activated?
Trustedshops' money-back guarantee is a free service that is automatically activated when you make a purchase from a Trustedshops certified seller. Here's how Trustedshops' money-back guarantee works:
- Place your order and make payment.
- On the order confirmation page you will already see the first banner as shown in the image:
3.You will now receive an email containing your guarantee:
4.By clicking on the "View Guarantee" button, you will be able to simply select a password to create an account, and you will immediately log in to Trusted Shops.
5.Now you will have all the information to manage your warranty, make requests or leave the review
